Garden FAQ

Accessibility

Can I reserve a wheelchair or scooter?

Wheelchairs and scooters cannot be reserved in advance. We recommend during seasonal months of November – April that guests arrive early or later in the day to ensure their availability.

Do you have wheelchairs or scooters available to borrow?

Wheelchairs are available for free rental; scooters are also available for $14 a day both on a first come, first served basis. We do not reserve wheelchairs or scooters.

Is Naples Botanical Garden accessible for people with disabilities?

ADA accessible paths are through all buildings and cultivated gardens, as well as to the Birding Tower.

Discounts

Do you offer discounts?

Military discounts with valid military ID are offered on Memorial Day, the Fourth of July, and Veterans Day. Educators and students receive a $15 discount on Membership. Naples Botanical Garden does not offer senior citizen discounts.

During the first full weekend of each month, Bank of America cardholders can present their cards on select dates to receive free regular admission for the whole family.

Visit this page for current discounts!

Events

I have a ticket for a special event. When should I arrive?

The Garden closes from 5 – 6 pm to prepare for special events in the evening, such as Night Lights in the Garden. These events are often sold out and parking can be limited. Please plan according to your chosen entry time.

Please note: Every accommodation will be made to ensure the safety of our guests in the parking lot and on the property of the Garden. Thank you for following authorized personnel’s direction while securing your parking spot.

Food and Beverage in the Garden

Can I bring my own food and drink into the Garden?

Personal water bottles are encouraged for our touchless water bottle filling stations, and snacks for young children are permitted.

Do I need an admission ticket if I want to eat at Fogg Café?

Yes, access to both Fogg Café and the Berger Shop in the Garden are available to Members and admitted guests.

Can I make reservations?

Fogg Café does not take reservations. Please contact info@naplesgarden.org for a special request.

Where is Fogg Café?

Fogg Café is located in the Chabraja Visitor Center. Take a left at the Smith Entry Prow and walk towards outdoor seating.

Getting around the Garden

Do you shuttle guests around the Garden?

We do not. If mobility is an issue, please see the Accessibility section above, regarding wheelchairs and scooters.

How far is it to walk around the Garden?

We recommend allotting 1 – 2 hours, although several new and return guests have spent the entire day in the Garden!

How do I get around the Garden?

Naples Botanical Garden is 170 acres, most of which is open to the public and can be experienced by walking, and using a wheelchair or scooter. We recommend comfortable shoes and ample time to ‘stop and smell the roses’. Naples is located in Southwest Florida, and we urgently recommend guests wear appropriate clothing and sun protection, and bring with them a bottle of water – water fountains are placed throughout the Garden. Night events can be chilly, please wear weather appropriate clothing and remember to bring your own seating for all concerts.

Horticulture Information

I want to donate a tree/plant/etc. What do I do?

Thank you for thinking of the Garden! Please contact LChehayl@naplesgarden.org.

Parking

Do I have to pay for parking?

Parking is free, but limited, in particular during highly attended events such as Night Lights or the Naples Flower Show. Please plan accordingly.

Photography

Are tripods and easels allowed in the Garden?

Tripods and easels are permitted, we ask that they remain off paths to allow access to all fellow guests. Please review the Garden’s Photography Policy.*

Some restrictions now apply due to COVID-19 protocols, please visit this page for more information.

Can I take pictures in the Garden?

We encourage you to take pictures of the Garden for personal use! Professional photo shoots must be scheduled by contacting visitorservices@naplesgarden.org. For commercial or media purposes, please see our Photography Policy or contact info@naplesgarden.org.

Tickets and Admission

How do I become a Member?

Visit the Membership section of the website for more information on the benefits of becoming a Member and for answers to Frequently Asked Questions.

Can I get a refund? Can I exchange my ticket for another date?

Please contact Visitor Services at 239.325.1354 or tickets@naplesgarden.org for additional information.

I have a timed ticket. What if I arrive late?

Timed tickets are in place to aid parking, please be aware a late arrival may increase time required to park. We understand things do not always go as planned.

I have a ticket for a special event. When should I arrive?

For Night Lights in the Garden we will be closed from 5 – 6 pm, and recommend guests plan their arrival according to chosen entry time.

Can I leave and return?

Your admission ticket is valid for one entry only.

I am a Member. Do I need a ticket?

Special events such as Night Lights in the Garden require tickets. Please visit our calendar for more information and special Member pricing for these events.

Can I buy tickets online?

Absolutely! Buy Now!

What is the cost?

Regular Garden admission is $25 per adult, $10 per child ages 4 – 17. Members and Children 3 and under are free.

Tours

Does the Garden offer group tours?

Interested in exploring the Garden with a group? Connect with our tropical surroundings and one another during an immersive Garden experience! We offer professionally staff-led tours to enhance your botanical knowledge together as well as self-guided audio tour options. If you are interested in booking with us and for more information, please email groupinfo@naplesgarden.org.

Please note that dates and times are subject to availability.

Does the Garden offer daily tours?

Daily Tours are led by the Garden staff, and are included in regular Garden admission. Reserve your spot in-person on the day of your visit by checking in at the Smith Entry Prow with a volunteer or staff member. Please arrive early, as these free tours are popular and fill up quickly!* Click here for more information.

Visitor Conveniences

How do I purchase a Gift of Membership?

Physical Gift of Membership Certificate Purchase

In Person – Visit the Chabraja Visitor Center.

By Phone – Call the Membership Office at 239.325.1920, OR you can email us at membership@naplesgarden.org with your name and phone number, and we’ll call you back to complete the purchase over the phone.

By Mail – Complete the MEMBERSHIP APPLICATION and mail.

Online Gift of Membership Purchase

Online – Click here.

Can I bring my pet?

Unless during designated Dogs in the Garden hours on Sundays and Tuesdays from 9am – 11am (8am early entry for Members), dogs are not permitted in the Garden, nor are there provisions to temporarily house them during a visit. Please do not leave dogs or cats in your car in the parking lot. Properly identified Service Dogs defined by the American’s with Disabilities Act that provide assistance for guests with disabilities are permitted everywhere.

No other pets are allowed in the Garden at any time.

Does the Garden have wireless internet access?

Yes. Guests can connect to ‘NaplesGarden Guest’ free of charge while in the vicinity of the Visitor Center. Please note that Wi-Fi is not available throughout the entire area of the Garden.

Is there air conditioning?

Kapnick Hall, Berger Shop in the Garden, and Fogg Café all have air conditioning. Fans are located throughout the Visitor Center and shady locations are interspersed throughout the Garden.

Where are the restrooms?

There are two restrooms located in the Chabraja Visitor Center, one behind Ticketing and the other beside Fogg Café. These locations are on Garden maps available at Ticketing and staff is always happy to point you in the right direction.

Weather

What happens in case of inclement weather?

The Garden uses a Lightning Prediction System to alert guests when lightning is near. An alarm will sound one 15-second blast of the horn, signaling that lightning is near.

In the event of lightning, all guests should seek shelter immediately. Safe indoor waiting places include Fogg Café, Kapnick Hall and the Berger Shop in the Garden. When lightning is clear, the alarm will sound three 5-second blasts of the horn.

Please contact info@naplesgarden.org or call our Ticketing Office at 239.643.7275 for more information.

Frequently Asked Questions about the Garden