Garden FAQ

Accessibility

Is Naples Botanical Garden accessible for people with disabilities?

ADA accessible paths are through all buildings and cultivated gardens, as well as to the Birding Tower.

Do you have wheelchairs or scooters available to borrow?

Wheelchairs are available for free rental; scooters are also available for $12 a day both on a first come, first served basis. We do not reserve wheelchairs or scooters.

Can I reserve a wheelchair or scooter?

Wheelchairs and scooters cannot be reserved in advance. We recommend during seasonal months of November – April that guests arrive early or later in the day to ensure their availability.

Discounts

Do you offer discounts?

Naples Botanical Garden does not offer senior citizen discounts. Military discounts with valid military ID are offered on Memorial Day, the Fourth of July, and Veterans Day. Educators and students receive a $10 discount on Membership.

Events

I have a ticket for a special event. When should I arrive?

The Garden closes from 5 – 6 pm to prepare for special events in the evening, such as Night Lights in the Garden. These events are often sold out and parking can be limited. Please plan according to your chosen entry time.

Please note: Every accommodation will be made to ensure the safety of our guests in the parking lot and on the property of the Garden. Thank you for following authorized personnel’s direction while securing your parking spot.

Food and Beverage in the Garden

Where is Fogg Café?

Fogg Café is located in the Chabraja Visitor Center. Take a left at the Smith Entry Prow and walk towards outdoor seating.

Can I make reservations?

Fogg Café does not take reservations. Please contact info@naplesgarden.org for a special request.

Do I need an admission ticket if I want to eat at Fogg Café?

Yes, access to both Fogg Café and the Berger Shop in the Garden are available to Members and admitted guests.

Can I bring my own food and drink into the Garden?

No outside food or beverages are permitted at any time in the Garden with the exception of a personal water bottle and food necessary for young children or babies.

Getting around the Garden

How do I get around the Garden?

Naples Botanical Garden is 170 acres, most of which is open to the public and can be experienced by walking, and using a wheelchair or scooter. We recommend comfortable shoes and ample time to ‘stop and smell the roses’. Naples is located in Southwest Florida, and we urgently recommend guests wear appropriate clothing and sun protection, and bring with them a bottle of water – water fountains are placed throughout the Garden. Night events can be chilly, please wear weather appropriate clothing and remember to bring your own seating for all concerts.

How far is it to walk around the Garden?

We recommend allotting 1 – 2 hours, although several new and return guests have spent the entire day in the Garden!

Do you shuttle guests around the Garden?

We do not. If mobility is an issue, please see the Accessibility section above, regarding wheelchairs and scooters.

Horticulture Information

I want to donate a tree/plant/etc. What do I do?

Thank you for thinking of the Garden! Please contact LChehayl@naplesgarden.org.

Parking

Do I have to pay for parking?

Parking is free, but limited, in particular during highly attended events such as Night Lights or the Naples Flower Show. Please plan accordingly.

Photography

Can I take pictures in the Garden?

We encourage you to take pictures of the Garden for personal use! Professional photo shoots must be scheduled by contacting rentals@naplesgarden.org. For commercial or media purposes, please see our Photography Policy or contact info@naplesgarden.org.

Are tripods and easels allowed in the Garden?

Tripods and easels are permitted, we ask that they remain off paths to allow access to all fellow guests. Please review the Garden’s Photography Policy.

Tickets and Admission

What is the cost?

Regular Garden admission is $19.95 per adult, $9.95 per child ages 4 – 14. Members and Children 3 and under are free.

Can I buy tickets online?

Absolutely! Buy Now!

I am a Member. Do I need a ticket?

Special events such as Night Lights in the Garden require tickets. Please visit our calendar for more information and special Member pricing for these events.

Can I leave and return?

Your admission ticket is valid for one entry only.

I have a ticket for a special event. When should I arrive?

For Night Lights in the Garden we will be closed from 5 – 6 pm, and recommend guests plan their arrival according to chosen entry time.

I have a timed ticket. What if I arrive late?

Timed tickets are in place to aid parking, please be aware a late arrival may increase time required to park. We understand things do not always go as planned.

Can I get a refund? Can I exchange my ticket for another date?

All sales are final. Tickets are non-refundable and may not be exchanged for another date and time. Lost or stolen tickets will not be refunded or replaced.

How do I become a Member?

Visit the Membership section of the website for more information on the benefits of becoming a Member and for answers to Frequently Asked Questions.

Tours

Does the Garden offer daily tours?

Yes, from November – April. Daily Tours will be offered at 11 am by the Garden’s renown ‘Tour Czars’ and are included in regular Garden admission. Beginning in February, a second tour is also offered at 2 pm. No advance sign up is required, but arrive early as these free tours are popular and fill up fast!

Does the Garden offer group tours?

We do, learn more about special rates on the Tour Options page.

Visitor Conveniences

Where are the restrooms?

There are two restrooms located in the Chabraja Visitor Center, one behind Ticketing and the other beside Fogg Café. Auxiliary facilities are located between the Scott Florida Garden, Deep Lake and the Plumeria Hills. These locations are on Garden maps available at Ticketing and staff is always happy to point you in the right direction.

Is there air conditioning?

Kapnick Hall, Berger Shop in the Garden, and Fogg Café all have air conditioning. Fans are located throughout the Visitor Center and shady locations are interspersed throughout the Garden.

Does the Garden have wireless internet access?

Yes. Guests can connect to ‘NaplesGarden Guest’ free of charge while in the vicinity of the Visitor Center. Please note that Wi-Fi is not available throughout the entire area of the Garden.

Can I bring my pet?

Unless during designated Dogs in the Garden hours, dogs are not permitted in the Garden, nor are there provisions to temporarily house them during a visit. Please do not leave dogs or cats in your car in the parking lot. Properly identified Service Dogs that provide assistance for guests with disabilities are permitted everywhere with the exception of the Smith Children’s Garden.

No other pets are allowed in the Garden at any time.

Weather

What happens in case of inclement weather?

The Garden uses a Lightning Prediction System to alert guests when lightning is near. An alarm will sound one 15-second blast of the horn, signaling that lightning is near.

In the event of lightning, all guests should seek shelter immediately. Safe indoor waiting places include Fogg Café, Kapnick Hall and the Berger Shop in the Garden. When lightning is clear, the alarm will sound three 5-second blasts of the horn.

Please contact info@naplesgarden.org or call our Ticketing Office at 239.643.7275 for more information.

Conserve. Engage. Inspire.